
We’re upgrading your debit card experience by transitioning from MasterCard® to Visa®. Your new Visa® Debit Card will be mailed in September 2025.
Here's what you need to know:
- Keep using your current MasterCard® debit card until the conversion date.
- On October 6, 2025, your new Visa® Debit Card can be activated and used.
- After activation, safely discard your old MasterCard® debit card—it will no longer work.
- Update any creditors or bills linked to the old card to use the new card starting on the October 6th.
Get Ready for Enhanced Features!
Extra Protection
24/7 fraud monitoring EMV chip for added security Verified by Visa® 3-D Secure
Tap To Pay
Faster, easier,
and contactless.
Access Cash Nationwide
Withdraw cash surcharge-free at
MCU and Dolphin Network ATMs.
Digital Wallet Ready
Use Apple Pay®, Google Wallet™,
Garmin Pay™, and Amazon Pay®.
Coming Soon
Important VISA Debit Card Numbers
Card Activation (US): 800-631-3197
Card Activation (Intl): 1-531-262-5350
Lost/Stolen cards: 800-488-2896
VISA Debit Customer Service: 800-488-2896
Pin Change: 888-886-0083
Filing dispute/fraud claims: 800-488-2896
Card Control Your Way
- Manage Card – You now have the ability to turn on and off debit card in real-time.
- Spending Controls – Set spending limits by type of merchant.
- Transaction Type Controls – Selected transactions can be controlled and dollar limits set.
- Alerts – Can be sent on all card activity such as debit card alerts, low balance alerts.
- And Much More!
