TEXT PAY
Conveniently pay your loans and manage payments with just a text!
Make loan payments and via Text Pay (SMS).
Loan Payments Made Easy
REMINDER: When you pay through Text Pay, a courtesy fee will be assessed. To learn more about other payment options click here.
- Pay immediately from anywhere, 24/7/365
- Make Payments using both debit cards and ACH
- Automatic payment reminders help eliminate missed payments.
- Choose from English or Spanish language preferences
- Opt-in or opt-out of receiving texts at any time.
- Eliminate the need to place a phone call for your payment.
One Time Payments
After signing up for Text Pay services, making a payment is quick and easy! Our convenient payment menu allows you to securely pay and connect with support via a single text.
Opt-In and Enrollment
Following the Initial Automated Opt-In Message
Reply “Start” to opt-in to text payments.
You’ll receive a confirmation message when the transaction is successful.
Pay
Reply “Pay” to initiate the payment, and “1” to authorize.
You’ll receive a confirmation message when the transaction is successful.
Access Menu
Access the messaging prompt menu by texting “0”.
FAQs
TEXT PAY
A: After opting into the text payment service, you will receive a reminder via
text when payment is due. You will respond “Pay” to the text. You will then
be asked to confirm the payment amount and which payment method you
wish to use.
NOTE: You must have payment methods already stored on file with us to
use them for text payments.
A: You will receive a text message from (833) 312-3842 to opt into text
payments. Once you respond with “START” you will receive a message
stating that you have successfully subscribed to payment reminders. If
you cannot locate the text, please contact us directly.
A: You can easily add new card or ACH payment methods to use for text
pay at the time of payment.
A: Yes, we use the latest industry-standard compliance protocols and
encryption tools to safely collect, store, transmit and protect all payment
information.
A: After you authorize the payment you will receive a text confirmation if
successful. This is your payment receipt.
A: The payment will post to your account by the end of the day.
A: You may opt out of receiving text messages at any time by responding
“STOP”. If you opt out of text payments, you may still pay using our other
convenient channels.
A: You can text “START” to re-enroll in text payments.
A: We charge $8.95 for text payments. Additionally, standard data and
message rates may apply through your phone provider. Please contact
your wireless provider if you have any questions about your text plan.
A: Please contact us directly at 713-778-6300 during normal business
hours or email us at generalinquiry@memorialcu.org.