Methods for Sharing Confidential Information.
Confidential information may be securely sent or discussed through the following MCU systems:
Secure Messages is accessed through MCU Online. You must be enrolled in MCU Online to use Secure Messaging.
Encrypted Email – If a MCU representative sends you an encrypted email, you will be asked to login and create a password before you can even view the email. You may reply to that email and your message will also be encrypted when it is sent back to MCU.
Email Us (general, member representative, online accounts, etc.)
Safeguard Your Information
Do not give out information about debit or credit card numbers or CVV, digital banking usernames or passwords, or PINs via text or phone call. If you receive a suspicious message or call claiming to be from Memorial CU, do not respond or share personal information. Instead contact us directly at 713.778.6300 to verify the communication. Your security is our priority-stay vigilant and protect your information.