Contact Us

Quick Information

Phone Number

Routing Number

Mailing Address
7789 Southwest Freeway, Suite 175
Houston, TX 7704


Hours of Operation

Monday - Friday:
8:00am - 4:00pm

9:00am - 4:00pm

Drive Thru:
Monday - Friday
7:00am - 6:00pm

Debit Credit - Report Lost or Stolen
(833) 933-1681

Debit Credit - Customer Service
(501) 246-8497

Debit Credit - Report A Dispute

Debit Credit - Activation/PIN Change
(833) 998-4585

Message Us

Methods for Sharing Confidential Information. 

Confidential information may be securely sent or discussed through the following MCU systems:

Secure Messages is accessed through MCU Online. You must be enrolled in MCU Online to use Secure Messaging.

Encrypted Email – If a MCU representative sends you an encrypted email, you will be  asked to login and create a password before you can even view the email.  You may reply to that email and your message will also be encrypted when it is sent back to MCU.

Email Us (general, member representative, online accounts, etc.)